Ask your hotel a question from any page.
Nebbia is a panel on every page of Livion. Open it with Ctrl+J or ⌘J, ask in plain words, and the answer comes from your hotel’s own records, with links to them. If the data is not there, Nebbia says so. It does not repeat guest phone numbers, e-mail addresses or payment details.
30 minutes, on your own rooms and departments.
- On every page, with Ctrl+J or ⌘J
- Floating, sidebar or full screen
- Answers link to the records
- Never invents an answer
Try it: ask about the page you are on
Choose a page, pick a question or ask about one record. Then follow a link from the answer back to the record.
- M-1047At riskRoom 214 · A/C not coolingReported 09:12 by Giulia R. · with Marco B.
- M-1039UnassignedRoom 214 · Bathroom tap drippingReported yesterday · not assigned yet
- M-1051NewRoom 118 · Noisy minibarReported 02:40 by the night shift
Pick a question, or press “Ask Nebbia” on a record.
How it works
- 01
One panel, on every page
Nebbia opens from any screen with Ctrl+J or ⌘J. Keep it floating, dock it as a sidebar or give it the full screen.
- 02
Answers come from your records
Nebbia looks the answer up module by module: maintenance, warehouse, restaurant, rooms, events and IT. Answers link to the records they are about.
- 03
Start from a record
On a record, “Ask Nebbia” starts the question from what you are looking at.
- 04
How-to answers from the built-in help
Ask how to do something in Livion. Nebbia answers from the built-in help, gives the menu path, and only covers pages you can open.
- 05
What it will not do
Nebbia never invents an answer: when the data is missing, it says so. It does not repeat guest phone numbers, e-mail addresses or payment details.
Works with
Questions
Where does Nebbia get its answers?
From your hotel’s data in Livion, module by module: maintenance, warehouse, restaurant, rooms, events and IT. It never invents: if nothing is found, it says so.
Does Nebbia show guest contact details?
No. It does not repeat guest phone numbers, e-mail addresses or payment details.
Does Nebbia need a PMS?
For room questions such as arrivals and occupancy, yes: those answers come from your connected PMS. The other modules answer without it.
Is the stock answer a live count?
No. Low stock is reported as of the last stock analysis, and the answer says so.
How do I open Nebbia?
With Ctrl+J or ⌘J on any page, or with “Ask Nebbia” on a record. The panel can float, dock as a sidebar or fill the screen.
See it with your own rooms.
In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.