What a repair took, written on the ticket.
A ticket carries its own work log, the parts it used and its outside costs. The timer runs only while the ticket is in progress and is not waiting for a supplier. Parts are taken from warehouse stock, so the stock count follows the repair.
30 minutes, on your own rooms and departments.
- Work log with a timer
- The timer stops while waiting for a supplier
- Parts come out of warehouse stock
- Outside costs are for admins
Try it: run the timer on M-1047
Move time forward, change the status or the intervention type, take a part from stock and add an outside cost.
- Time now
- 09:12
- Timer
- 0 min
Nothing logged yet. Let the timer run, then save it.
- A/C filter6 in stock
- Refrigerant refill2 in stock
- Remote control battery12 in stock
- Time logged
- 0 min
- Parts used
- 0
- Outside costs (example amount)
- 0
All figures are examples.
How it works
- 01
A work log on every ticket
Time worked is logged on the ticket itself, entry by entry, so the hours behind a repair are not a guess.
- 02
A timer that knows when work is happening
The timer runs only while the ticket is in progress. While the intervention type is “Waiting for supplier”, it stands still.
- 03
Parts from warehouse stock
Parts used on the ticket are taken from warehouse stock. The ticket shows what was used and the stock count goes down.
- 04
Outside costs, kept with the admins
What an outside firm charged for the job is recorded on the ticket as an outside cost. This part is for admins.
Questions
When does the timer run?
Only while the ticket is in progress and its intervention type is not “Waiting for supplier”.
Is “Waiting for supplier” a ticket status?
No. It is an intervention type. While a ticket has it, the timer does not run.
Where do the parts come from?
From warehouse stock. Taking a part for a ticket lowers the stock.
Who works with outside costs?
Admins. Outside costs on a ticket are an admin-only part of the ticket.
See it with your own rooms.
In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.