Rooms
Ask- How many arrivals and dirty rooms today?
- Which room is Mr Keller in?
- What's happening in the hotel today?
- Read the live board and the PMS stays
- Take a room off sale
LivionNebbia
Nebbia · AI assistant for hotelsBuilt into LivionAsk your hotel anything. Nebbia already knows.
Nebbia is the AI assistant inside Livion. It answers from your live rooms, tickets, stock, bookings and PMS data — and it can do the work too: open a ticket, book a table, reorder a part. Nothing happens until you confirm.
NebbiaLive data · your permissions
Is anything blocking today's arrivals?
- 38 arrivals today — 6 assigned to rooms still dirty
- Room 312 is off sale: AC ticket #4210, filter kit in stock on B4
- 1 arrival has no room yet: Novak, 2 nights, Deluxe
Proposed actionRaise ticket #4210 to urgent and assign MarcoMaintenance · Room 312 · before 14:00
Answered from the Rooms board, Maintenance and WarehouseWhy hotels need it
The answers exist. Finding them takes the morning.
“How many rooms are still dirty for the arrivals?”
Usually a call upstairs and a walk to the board. With Nebbia it is one question, answered from the live housekeeping status.
“Which tickets should we do first?”
Nebbia ranks open, overdue and unassigned tickets and tells you which room and which guest each one affects.
“What did maintenance cost us this month?”
No export, no spreadsheet. Nebbia reads the figures, contractor costs and parts used — and answers in a sentence.
What you can ask
One assistant, every department.
Nebbia works through the Livion modules your property uses. Each person gets the answers — and the actions — their role allows.
Maintenance
Ask- Which tickets need attention first?
- What planned maintenance is due today?
- What did maintenance cost this month?
- Open, assign and comment on tickets
- Log work time, parts and contractor costs
- Plan recurring maintenance
Warehouse
Ask- What is about to run out?
- What's in stock in my department?
- Which deliveries are open?
- Add items to the supplier order
- Order from the main warehouse
- Record consumption
Restaurant
Ask- Who is booked in the restaurant tonight?
- How did we do yesterday?
- What are our best sellers?
- Book a reservation
- Change a reservation's status
Help
Ask- What can I do in this system?
- How do I record a delivery?
- Explain how Livion works, step by step
- Send a support request to the Livion team
How it works
It does the work. You keep the decision.
Nebbia is not a chatbot bolted onto a website. It works inside Livion with the same records your team uses — and it always asks before it changes anything.
You ask
In plain words, from the Home page, the ⌘J launcher or the “Ask Nebbia” button on a room, ticket or item.
Nebbia looks it up
It reads live data through tools scoped to your permissions and the modules your property has enabled.
It proposes
For a ticket, reservation or status change, Nebbia shows exactly what it is about to do.
You confirm
Nothing happens until you press Confirm. Then it's done — and on record like any other change.
Morning briefing
The day, summarized before the shift starts.
Switch on the morning briefing and Nebbia sends one notification each morning with what needs attention across the hotel.
- Overdue repairs, tickets about to miss their deadline and unassigned jobs
- Arrivals, departures, rooms to clean and urgent room alerts
- Tonight's restaurant reservations and covers
Why Nebbia is different
A general AI chat knows the internet. Nebbia knows your hotel.
The value is not the AI model. It is that rooms, guests, assets, tickets, stock and bookings already live in one connected system — so a question has a real answer.
Guesses
- Doesn't know your rooms, staff or suppliers
- Can't see today's arrivals or open tickets
- Copy-paste the answer somewhere else yourself
- No idea who is allowed to see what
Knows and acts
- Reads your live board, tickets, stock and bookings
- Sees PMS stays when your PMS is connected
- Opens the ticket or books the table for you — after you confirm
- Works within each person's role and enabled modules
Always one step away
Wherever your team works in Livion.
Nebbia isn't hidden in a menu. It's the first thing your team sees — and it's there on the screen they're already on.
The Home page
Livion opens on Nebbia, with a “Needs you now” brief beside the chat.
⌘J from anywhere
Open Nebbia from any screen with Ctrl+J or ⌘J without losing your place.
“Ask Nebbia” in context
On a room, a maintenance ticket, the maintenance calendar or a warehouse item — Nebbia starts with what you're looking at.
On the phone
Housekeepers and technicians ask from the corridor, on the device they already carry.
Safe by design
AI your general manager can sign off on.
Nebbia was built for real hotel operations, where a wrong change costs a guest's evening.
Nothing changes without your confirmation
Only the data and modules your role allows
Every confirmed change is on the activity log
AI transparency page for administrators
Thumbs up or down on every answer, with report to support
Morning briefing is opt-in
FAQ
Questions about Nebbia.
What is Nebbia?
Nebbia is the AI assistant built into Livion, the hotel operations software. Staff ask it questions in plain language about rooms, maintenance, stock or the restaurant, and it answers from live Livion data. It can also carry out actions such as opening a ticket or booking a table once the user confirms.
Can Nebbia change things without asking?
No. For any ticket, reservation or status change, Nebbia shows exactly what it is about to do, and nothing happens until the user presses Confirm.
What can Nebbia see?
Only what the person asking is allowed to see. Nebbia's tools are scoped to the user's permissions and to the modules the property has enabled, so a housekeeper and a general manager get different answers to the same question.
Does Nebbia need a PMS?
No. Nebbia works with every Livion module. With a PMS connected, it can also answer questions about arrivals, departures and which guest is in which room.
Does it make up answers?
Nebbia looks answers up with tools over your live Livion data rather than answering from general knowledge. Every answer can be rated, and a bad one can be reported to the Livion team in one click.
Which languages does Nebbia speak?
Your team uses Livion in Italian, German or English, and can ask Nebbia in the language they work in.
How do we get Nebbia?
Nebbia is part of Livion. Book a demo and we'll show it answering questions about your own rooms, tickets and stock.
Ask Nebbia about your own hotel.
Book a 30-minute demo. We load your rooms and show Nebbia answering the questions your team asks every morning.
Continue evaluating Livion