Six reports that show how hotel IT is doing.
Livion reports on service-level compliance, problem devices, failed components, the device estate, licence spend and technician workload. Each report exports as CSV, or as a PDF that carries your branding.
30 minutes, on your own rooms and departments.
- Six IT reports
- Service-level compliance
- CSV export
- Branded PDF
Try it: open a report and export it
Choose one of the six reports, then look at it as CSV and as a branded PDF.
Choose a format to see the export.
How it works
- 01
Service-level compliance
One report shows how well IT tickets kept to their service-level targets.
- 02
Problem devices and failed components
Two reports show which devices cause the most trouble, and which components fail.
- 03
Device estate and licence spend
One report shows the devices you have. Another shows what you spend on software licences.
- 04
Technician workload
One report shows how the work is spread across the people in IT.
- 05
CSV or branded PDF
Every report exports as CSV for a spreadsheet, or as a PDF that carries your branding.
Works with
Questions
Which IT reports does Livion have?
Six: service-level compliance, problem devices, failed components, device estate, licence spend and technician workload.
In which formats can I export a report?
As CSV, or as a PDF that carries your branding.
Can I see which devices cause the most tickets?
Yes. The problem devices report shows them. In the register, a device with three tickets in 90 days is also marked “Repeated issues”.
Is licence spend part of the reports?
Yes. Licence spend is one of the six reports.
See it with your own rooms.
In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.