The back of house, working as one system.
Warehouse, maintenance, room assets, meetings and the restaurant share one platform, one login and one operational history — beside your PMS, not instead of it. When a room item ages out, a ticket opens, stock is checked and a reorder is drafted. Nobody forwarded anything.
Every department has a tool. None of them talk.
Five modules. One operational layer.
Each module stands on its own. Together they share departments, permissions, stock and history — which is where the compounding starts.
One stock truth for the entire hotel.
Purchasing, deliveries, central and department stock, consumption, returns and HACCP-style registers in one traceable flow. Every movement stays explainable by item, department, date and cause.
- Multi-department inventory with live balances
- Supplier ordering, deliveries and price history
- Consumption analytics with CSV export
| Supplier | Orders | Value | Loyalty award | |
|---|---|---|---|---|
| CaffèMondo S.r.l. | 48 | €41,280 | 4.5% · 2026 | Preferred |
| Lavanderia Adriatica | 52 | €38,660 | 3.0% · 2026 | Preferred |
| Ortofrutta Prisma | 121 | €33,915 | — | Weekly |
Every issue: reported, measured, resolved.
Tickets with photos and AI-assisted diagnostics, active-time measurement that pauses during supplier waits, recurring interventions and a searchable record of every contractor visit.
- AI diagnostic and safety suggestions per ticket
- Recurring planning: week, month, year, timeline
- Intervention records with photos and export
Meeting rooms, sold like inventory.
Capacity-aware availability, per-hour and per-person pricing with VAT-aware totals, operations-ready reservations and revenue and utilization reporting per room.
- Only rooms that fit the group get offered
- Net, VAT groups and gross on every quote
- Utilization and revenue per room by default
From reservation to receipt.
Branded online booking, a live floor, POS and kitchen display, Italian fiscal compliance and a guest CRM with consent-aware marketing — in early access with launch partners.
- One availability engine for staff and online booking
- POS, kitchen display and till reconciliation
- Guest CRM, campaigns and automations in 5 languages
| Time | Guest | Pax | Table | Guarantee | |
|---|---|---|---|---|---|
| 19:30 | Bianchi · anniversary · window pref. | 4 | T7 | Card on file | VIP · Confirmed |
| 19:45 | Keller · shellfish allergy | 2 | T12 | Deposit €40 | Confirmed |
| 20:00 | Conte Group · hotel room 302 | 6 | T3+T4 | In-house | Confirmed |
| 20:15 | Moreau · first visit · online | 2 | — | Link expires 2h | Pending |
| 20:30 | Ricci · birthday | 5 | T9 | Pre-auth | Confirmed |
| 21:00 | Walk-in queue · est. wait 15 min | 2×2 | — | — | Waitlist |
It doesn't replace your PMS. It completes it.
Reservations, distribution and check-in stay where they are. Livion runs the operational network around them.
Your PMS stays
Livion is not a PMS and doesn't want to be. It coordinates the back-of-house work that happens beside the guest-facing records.
Room Assets included
Room items live on room cards with age reviews and replacement flags — feeding Maintenance tickets and Warehouse reorders automatically.
Permissions decide
Departments see their own catalogs, queues and inventories. Roles decide who sees and does what, across every module.
One platform. Real modules.
See the whole back of house in one demo.
Bring the workflows of two or three departments — we'll walk them through the modules and show where the hand-offs disappear.