Every room ready, every asset known, every lost item returned.
The Rooms module reads your PMS live and runs everything that happens in the room: a housekeeping board that updates itself, room blocks that protect arrivals, and two sub-modules — Assets for what's installed in every room, Lost & Found for what guests leave behind.
How much time does your team waste checking which rooms are ready?
The guest finds out before you do.
From checkout to clean, from broken to fitted, from found to returned.
The board and the timeline on top; Assets and Lost & Found underneath; your PMS, Maintenance and Warehouse around them. The connections are the product.
Housekeeping that the PMS keeps up to date.
Occupancy, guests in house, arrivals, departures, rooms to clean and rooms off sale — on one screen, refreshed from the PMS every minute. Housekeeping moves rooms from dirty to cleaning to clean to inspected, and the PMS hears about it.
- Arrival, stayover, departure and departure + arrival per room
- Dirty → Cleaning → Clean → Inspected, synced both ways
- Conflicts flagged: unclean arrivals, overbookings, arrivals without a room
What guests leave behind finds its way home.
Log a found item with photo, place, storage location and hold date. Take a guest's lost report by phone or email. Livion suggests matches both ways and proposes the guest from the PMS stay that touched the room — then erases their personal data after the case closes.
- Found items, lost reports and two-way matching
- Longer hold periods for valuables, full history per item
- GDPR: guest data erased automatically after closing
| Item | Found in | Stored at | Kept until | |
|---|---|---|---|---|
| Phone, black | Room 214 | Front desk safe | 12 Jan | Match |
| Child's jacket | Restaurant | Housekeeping office | 28 Nov | Stored |
| Gold ring | Room 118 | Front desk safe | 14 Apr | Valuable |
| Laptop charger | Room 305 | Housekeeping office | 21 Nov | Shipped |
| Sunglasses | Pool bar | Housekeeping office | 30 Sep | Past hold |
Do you know exactly which assets are in every room?
96 rooms in an afternoon, not a quarter.
Bulk-generate rooms from a prefix and numeric range, assign floors and custom room types, and refine with photos as you walk the property. Floor and type filters keep the catalog usable during audits and room walks.
- Bulk room generation with prefix, range and floor
- Custom room types — your taxonomy, not ours
- Search and combinable floor / type filters
The catalog and the warehouse never disagree.
Link a room item to its Warehouse SKU and the important answers stay current: central stock, last purchase price, preferred supplier. Supplier and link coverage are tracked as completeness KPIs, so gaps are visible too.
- Item codes / barcodes and hierarchical categories
- Stock, price and supplier mirrored from Warehouse
- One click from asset to reorder draft
| Item | Code | Category | Supplier | |
|---|---|---|---|---|
| Electric kettle 1.0L brushed | RA-KTL-004 | Electronics / Beverage | Elettrica Casa | SKU WH-0389 |
| Bedside lamp — brushed brass | RA-LMP-021 | Lighting / Bedside | Arredo Mare | SKU WH-0512 |
| Smart TV 43" | RA-TV-002 | Electronics / Display | Arredo Mare | SKU WH-0466 |
| Lounge chair — linen sand | RA-CHR-013 | Furniture / Seating | Falegnameria Riva | Not linked |
| Hairdryer 1800W | RA-HDR-001 | Electronics / Bath | Elettrica Casa | SKU WH-0402 |
| Blackout curtain 260cm | RA-CRT-008 | Textiles / Window | Tessuti Liguri | Not linked |
Drafts grouped by supplier. POs on confirm.
Replacement demand — auto-raised or added by hand — collects into a draft grouped by supplier. Apply an order or quotation template with placeholders, and confirming the draft creates a real Warehouse purchase order. Quote requests go out without prices, on purpose.
- Separate order and quotation email templates
- Supplier grouping with last prices prefilled
- Warehouse PO created on confirmation
Zero handoffs from flag to fitted.
Age review fires or staff mark an item to replace → a maintenance ticket opens with room, item and trigger → status syncs both ways → the reorder is drafted, grouped, confirmed into a PO → the delivery updates stock, price history and the room. Every step recorded.
- Named triggers: AGE_REVIEW and STATUS_REPLACEMENT
- Open → Ordered → In Progress → Resolved, mirrored on the asset
- Full audit trail across asset, ticket and PO
The room is where every department meets.
Your PMS
Stays, rooms and closures read live; housekeeping status sent back. Everything else still works without a PMS.
Maintenance & Warehouse
Broken assets open tickets with room and item attached, block the room if needed, and pull the part from stock or the supplier order.
Nebbia
"How many arrivals and dirty rooms today?" Nebbia answers from the live board — and the morning briefing lists them before the shift starts.
Shipped. Not slideware.
Run your rooms on one board.
Bring your room count, your PMS and your most-replaced items — we'll load a floor live and show the board, assets and lost & found working together.