Guest AIFeature

One script tag puts the assistant on your website.

You add Guest AI to your website with one script tag. The widget appears only on the websites you allow. The conversation is kept in the guest’s browser for 24 hours, so a guest who reloads the page finds it again. You can replace the widget key.

Book a demo for your hotel

30 minutes, on your own rooms and departments.

  • One script tag
  • Only on the domains you allow
  • Conversation kept 24 hours in the browser
  • A widget key you can replace

Try it: allow a website, then visit it as a guest

On the left you manage the tag and the list of websites. On the right you are the guest: open the chat, ask a question, reload the page.

Demonstration data
In Livion: your widget
The script tag
<script src="widget.js" data-key="demo-7f3a91" async></script>
An illustration. You copy the real tag, with your key, from Livion.
Websites where the widget may run
Click a website to allow it or to take it off the list.

Example websites and key.

In the guest’s browser
The tag is on these three pages. Visit one
hotelpriamar.example
Hotel Priamar
Ask a question first. Then reload the page, or come back later.

How it works

  1. 01

    One script tag

    You add the chat to your website with one script tag. There is nothing else to install on the site.

  2. 02

    Only on the websites you allow

    You list the domains the widget may run on. On a website that is not on the list, the widget does not appear.

  3. 03

    Also on Livion’s public pages

    The same widget runs on Livion’s public booking and menu pages.

  4. 04

    24 hours in the guest’s browser

    The conversation is kept in the guest’s browser for 24 hours. A guest who reloads the page or returns within that time finds it again.

  5. 05

    A key you can replace, a switch to turn it off

    The widget has a key, and you can replace it. A switch turns the assistant off at once. There is also a daily cap on conversations.

Works with

Guest AI: Studio: look, tone and languages In Studio you set the widget’s name, colours, welcome message and starter questions.Guest AI: Answers from approved knowledge What the widget answers comes only from your approved knowledge.Guest AI: Guest requests and actions The same widget carries “Talk to a person” and the actions a guest confirms.Restaurant The widget also runs on Livion’s public booking and menu pages.

Questions

How do I add the chat to my hotel website?

With one script tag that you put on your website.

Can someone else put my widget on their website?

The widget runs only on the domains you allow. On any other website it does not appear.

Does the guest lose the conversation when the page reloads?

No. The conversation is kept in the guest’s browser for 24 hours.

What does the guest see?

A chat that is labelled “AI assistant” and carries the name you chose for it.

Can I turn the assistant off?

Yes. A switch turns it off at once. You can also replace the widget key.

See it with your own rooms.

In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.

Book a demo for your hotel
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