AI that suggests. People who decide.
On a ticket, AI adds repair hints the technician can use or ignore. Nebbia, the staff assistant, can propose a change to the ticket. A proposal stays a proposal: it happens after you confirm it, and not before.
30 minutes, on your own rooms and departments.
- Repair hints on the ticket
- Proposals from Nebbia
- Nothing happens before you confirm
Try it: ask Nebbia to change M-1047
Open the repair hints, then pick a request. Confirm the proposal or dismiss it, and watch the ticket.
- Owner
- Not assigned
- Priority
- High
- Latest note
- None
Pick a request. Nebbia answers with a proposal, not with an action.
How it works
- 01
Hints for the repair
On the ticket, AI suggests what to check for the fault that was described. They are hints for the technician, not instructions.
- 02
Nebbia proposes
Ask Nebbia about a ticket and it can propose an action on it. The proposal says what would change.
- 03
You confirm, then it happens
The ticket changes only after you confirm the proposal. If you dismiss it, nothing changes.
Works with
Questions
Does the AI change tickets on its own?
No. Repair hints are suggestions, and a proposal from Nebbia happens only after you confirm it.
What happens when I dismiss a proposal?
Nothing. The ticket stays as it was.
Who is Nebbia?
Nebbia is the staff assistant in Livion. In maintenance it answers questions about tickets and proposes actions for you to confirm.
See it with your own rooms.
In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.