The bill goes on the room. The exception goes to a person.
A guest staying in the hotel can put the restaurant bill on the room. Livion finds the in-house stay through your PMS and queues the charge. A charge that cannot be resolved is handed to a person on your team.
30 minutes, on your own rooms and departments.
- In-house stays from your PMS
- Charges are queued
- Unresolved charges go to a person
- The tender is recorded
Try it: charge room 214, then room 118
Look up a room and put the bill on it. Then process the queue: one charge reaches the PMS, one cannot be resolved and goes to Giulia R.
- Tagliatelle al ragù€14.00
- Mushroom risotto€16.00
- Tiramisù€7.00
- Total€37.00
TenderCharge to room
Charges you put on a room appear here.
How it works
- 01
Only in-house guests are offered
Charge to room is offered for a guest with an in-house stay in your PMS. A room without one cannot be charged.
- 02
The charge is queued
When the bill is settled to the room, the charge is queued for your PMS.
- 03
Unresolved goes to a person
A charge that cannot be resolved is handed to a person on your team, who decides what happens with it.
- 04
The tender is recorded
The bill is closed with charge to room as its tender. Livion records the tender. It does not process the payment.
Works with
Questions
Which guests can charge to the room?
Guests with an in-house stay in your PMS. Livion finds the stay through the PMS connection of your hotel.
What happens to a charge that cannot be resolved?
It is handed to a person on your team, who decides what to do with it.
Does Livion process the payment?
No. Livion records the tender a bill was settled with, here charge to room. It does not process the payment.
Can only part of a bill go on the room?
Yes. A bill split by seat is settled seat by seat, and each part has its own tender.
See it with your own rooms.
In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.