IT operationsFeature

Everyone knows who is on call. The page reaches them.

The rota shows who covers each on-call shift, and colleagues can swap shifts. “Page someone” sends a page as an in-app notification and an e-mail. A high-priority ticket pages the person on call automatically, and every page is kept in a monthly log.

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30 minutes, on your own rooms and departments.

  • On-call shifts and swaps
  • “Page someone” when it is urgent
  • Automatic page for high priority
  • In-app and e-mail

Try it: swap a shift, then page the person on call

Hand a day to a colleague, send a page, and create a ticket to see when a page goes out by itself.

Demonstration data
On call this week · ITExample rota
Swap a shiftSelect a day in the rota, then the colleague who takes it.
Page someone
Who
Or a ticket does itCreate an example ticket and choose its priority.

Wi-Fi down on the second floor

Priority
Page log · this month

No pages yet this month.

How it works

  1. 01

    Shifts on a rota

    On-call cover is planned in shifts. The on-call week shows who covers each one.

  2. 02

    Swaps

    Colleagues swap shifts. After a swap, the rota shows who is on call now.

  3. 03

    Page someone

    “Page someone” sends a page. It arrives as an in-app notification and as an e-mail.

  4. 04

    High-priority tickets page automatically

    When a ticket is high priority, the person on call is paged without anyone pressing a button.

  5. 05

    A monthly log

    Pages are kept in a log, month by month.

Questions

How does a page reach the person on call?

As an in-app notification and as an e-mail. Those are the two channels.

Which tickets page automatically?

High-priority tickets. Other pages are sent by a person with “Page someone”.

Can colleagues swap on-call shifts?

Yes. After a swap, the rota shows who is on call.

Is there a record of pages?

Yes. Pages are kept in a monthly log.

See it with your own rooms.

In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.

Book a demo for your hotel
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