The minibar round, with departures first.
The daily round lists the rooms to check and puts departures on top: the last chance to charge. The attendant counts what is left, refills to par and marks the consumption as charged or complimentary. Where a PMS is connected, the charge is posted to the guest folio.
30 minutes, on your own rooms and departments.
- Departures first
- Refill to par
- Charge or complimentary
- Posted to the folio through your PMS
Try it: do today’s round, starting with room 214
Pick a room, correct the count, choose charged or complimentary and finish the room. In room 305 the posting needs a second try.
Finish a room and what it needed adds up here.
- Still waterPar 2 · refill 1Found 1
- Sparkling waterPar 2Found 2
- BeerPar 2 · refill 1Found 1
- Chocolate barPar 1Found 1
How it works
- 01
Departures first
The daily round starts with the rooms that leave today. They are marked “last chance to charge”.
- 02
Count, then refill to par
Each room type has its par list. The attendant enters what is left and sees what to refill.
- 03
Charge or complimentary
What was consumed is charged to the guest or marked as complimentary.
- 04
Posted to the guest folio
Where a PMS is connected, the charge is posted to the guest folio through it. If a posting fails, you retry it or waive the charge.
- 05
Restock from the warehouse
What the minibars need is requested from the warehouse as a restock requisition.
Questions
How do charges get onto the guest’s bill?
Where a PMS is connected, Livion posts the charge to the guest folio through it.
What if a posting fails?
You retry the posting or waive the charge.
Can a consumption be complimentary?
Yes. In the round, a consumption is either charged or marked as complimentary.
Can each room type have its own minibar content?
Yes. Par lists are set per room type.
Must the minibar be checked before the room is cleaned?
Livion does not enforce an order between the minibar check and the cleaning.
See it with your own rooms.
In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.