Build the assistant’s knowledge from what you already have.
Paste a text, upload a document or let Livion read your website, which it reads again every week. AI drafts FAQs and your staff approve them before they are used. An answer can be valid only for certain dates or a time window, answers that contradict each other are held back, and a list shows the questions the knowledge could not answer.
30 minutes, on your own rooms and departments.
- Text, documents and your website
- Website read again every week
- FAQs approved by your staff
- Unanswered questions, ranked
Try it: add sources, approve FAQs, read the gaps
Add a source. Then approve the drafted FAQs and change the day and time at which the guest asks.
- Guest informationUploaded PDF
Example sources, answers and questions.
How it works
- 01
Paste, upload or read the website
Paste a text, upload PDF, Word or text files of up to 20 MB, or let Livion read your website: 50 pages by default, 200 at most.
- 02
The website is read again every week
Once your website is a source, Livion reads it again every week.
- 03
AI drafts, your staff approve
AI drafts FAQs. Your staff approve each one before the assistant uses it.
- 04
Valid only when it applies
An FAQ can be valid for certain dates or for a time window. Outside them it is not used.
- 05
Contradictions held back, gaps listed
Answers that contradict each other are held back. Under Gaps you find the questions the knowledge could not answer, ranked, so you see what to add next.
Works with
Questions
Which files can I upload?
PDF, Word and text files of up to 20 MB. You can also paste text directly.
How much of my website does Livion read?
50 pages by default and 200 at most. The website is read again every week.
Does an FAQ drafted by AI go live by itself?
No. AI drafts FAQs, and your staff approve them before they are used.
Can an answer apply only in summer, or only in the evening?
Yes. An FAQ can be valid for certain dates or for a time window.
What happens when two answers contradict each other?
Answers that contradict each other are held back.
See it with your own rooms.
In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.