IT operationsFeature

Every device, who holds it and how it is doing.

The register lists your IT devices with their holder, their place, their warranty and where they are in their lifecycle. Each device carries a QR label and a health score from 0 to 100, calculated by fixed rules. Retiring a device needs a reason and releases its licence seats.

Book a demo for your hotel

30 minutes, on your own rooms and departments.

  • 20 device types
  • Health score from 0 to 100
  • QR labels
  • Import up to 10,000 rows

Try it: log tickets on a device, then retire it

Pick a device, watch its score and the “Repeated issues” mark, retire it with a reason, import a sheet and use up spare stock.

Demonstration data
IT devices · Hotel PriamarExample data
Import from a spreadsheetCSV or XLSX, up to 10,000 rows.
devices.xlsx · example
  • Housekeeping tabletTabletSecond floor
  • Restaurant tillPoint of saleRestaurant
  • Lobby access pointAccess pointLobby
Spare stockEach spare has a minimum level. Take one out and see what happens below it.
  • Network cable6 in stock · minimum 4
  • Printer toner2 in stock · minimum 2
  • Power adapter1 in stock · minimum 2Below minimum
Printer · ITA-0042Reception printer
In use
Holder
Giulia R.
Place
Reception
Warranty
24 days left
Licence seats
0
ITA-0042
QR labelEach device has its own label. In this demonstration the code is drawn, not scannable.
Health score72 / 100
Tickets in the last 90 days1
Fixed rules, no AI. In this demonstration each new ticket lowers the example score.

How it works

  1. 01

    Holder, place, warranty and lifecycle

    Each device has one of 20 types, a holder, a place, a warranty and a lifecycle. Warranty alerts are part of the register.

  2. 02

    A QR label on every device

    Devices carry QR labels. The code on the label starts with ITA and belongs to one device.

  3. 03

    A health score by fixed rules

    Each device has a health score from 0 to 100. It is calculated by fixed rules, not by AI: the same data always gives the same score. A device with three tickets in 90 days is marked “Repeated issues”.

  4. 04

    Retiring needs a reason

    A device is only retired once a reason is given. Retiring it releases the licence seats it held.

  5. 05

    Import and spare stock

    Devices are imported from a CSV or XLSX file, up to 10,000 rows. Spare stock has minimum levels, so you see when a spare is running low.

Works with

IT operations: Software licences Retiring a device releases its licence seats.IT operations: Ticket queue and board Hardware and software tickets keep at least one linked device.IT operations: Staff self-service reporting Tickets start as reports from staff. Three on one device in 90 days mark it “Repeated issues”.

Questions

Is the health score calculated by AI?

No. It is calculated by fixed rules. The same data always gives the same score, from 0 to 100.

When is a device marked “Repeated issues”?

When it has three tickets in 90 days.

What happens when a device is retired?

Retiring needs a reason. The licence seats the device held are released.

Can I import my existing device list?

Yes. Devices are imported from a CSV or XLSX file, up to 10,000 rows.

Does Livion find devices on the network by itself?

No. Devices are entered or imported into the register. Livion does not scan your network and installs nothing on your devices.

See it with your own rooms.

In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.

Book a demo for your hotel
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