Talk about the work, where the work is.
Each pair of departments has one chat thread, and a message can carry the ticket, order or booking it is about. Announcements go on a bulletin board and can require an acknowledgement by a deadline. Everything else arrives in one notification inbox, with a digest by e-mail at 07:00.
30 minutes, on your own rooms and departments.
- One thread per pair of departments
- Acknowledgement with a deadline
- Daily digest at 07:00
Four things to try
Each page has a small demonstration you can use.
Also in Team communication
Part of the module today, without a page of its own yet.
- “Message” a department from warehouse orders, maintenance issues, IT tickets, assets and licences, and MICE bookings. The record is attached to the message.
- In Nebbia, “Send to the team” sends a message to the team chat.
- Remind those who have not read a post by hand, at most once every 6 hours.
- Browser alerts for new notifications while Livion is open.
- “E-mail me right away” for notifications from IT operations.
- An emergency switch to turn chat off. Chat is on by default.
Works with
Questions
Can chat messages carry files or photos?
No. A chat message is text, and it can carry one link to a record in Livion, for example a ticket or an order.
Are there group channels?
No. There is one thread for each pair of departments, and there are direct messages between two people.
Do notifications arrive by e-mail?
The daily digest arrives by e-mail at 07:00 local time when something is new. An e-mail right away exists for notifications from IT operations.
One place for what the team needs to know.
Tell us which two departments talk to each other most. In the demo we show their thread, an announcement and the morning digest inside Livion.