Rooms and housekeepingFeature

One board for who leaves, who stays and which rooms are clean.

With your PMS connected, the board shows every room: who leaves, who stays, who arrives, and whether the room is clean and can be sold. A checkout in the PMS marks the room dirty. Housekeeping moves it to cleaning, clean and inspected, and the PMS is told.

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30 minutes, on your own rooms and departments.

  • Refreshed from the PMS every minute
  • Dirty, Cleaning, Clean, Inspected
  • Conflicts listed under “Needs attention”
  • Status sent back to the PMS

Try it: get room 214 ready for the guest who is waiting

Change a room’s status, check out room 305 and switch to the cleaning order. Watch “Needs attention” as you go.

Demonstration data
Hotel Priamar · todayExample data, as read from the PMS every minute.
Arrivals
4
Departures
3
Stayovers
1
To clean
3
Off sale
1
Show
  1. 214
    Leaves + arrivesGuest waitingDoubleLeft 10:42 · next guest at reception
    Dirty
  2. 221
    Leaves + arrivesDoubleLeft 09:30 · arrival 16:30
    Dirty
  3. 305
    LeavesSuiteGuest in house · leaves today
    Clean
  4. 118
    StaysSingleStays until Friday
    Dirty
  5. 207
    ArrivesDoubleArrival 15:00
    Clean
  6. 312
    ArrivesDeluxeArrival 17:00 · blocked by a maintenance ticket
    Off sale
Needs attention 3
  • Arrival into a room that is not cleanRoom 214 · Left 10:42 · next guest at reception
  • Arrival into a room that is not cleanRoom 221 · Left 09:30 · arrival 16:30
  • Arrival into a blocked roomRoom 312 · Arrival 17:00 · blocked by a maintenance ticket

A conflict leaves the list when its cause is gone. The three critical kinds also reach managers as a push notification.

Sent to the PMS

Change a status and see what the PMS is told.

How it works

  1. 01

    The PMS feeds the board

    Stays come from your PMS and are refreshed every minute. For each room the board shows who leaves, who stays and who arrives.

  2. 02

    A checkout marks the room dirty

    When the guest checks out in the PMS, the room turns Dirty on the board. Nobody has to call housekeeping.

  3. 03

    Four statuses, sent back to the PMS

    Housekeeping sets Dirty, Cleaning, Clean or Inspected from the phone, and the status is pushed back to the PMS. Up to 200 rooms can be changed in one step.

  4. 04

    A cleaning order

    The board ranks the rooms to clean. A turnover with a guest already waiting comes first.

  5. 05

    Needs attention

    Five kinds of conflict are listed: a guest in a blocked room, an arrival into a blocked room, an overbooking, an arrival into a room that is not clean and an arrival with no room. The three critical kinds also reach managers as a push notification.

Questions

Does the board work without a PMS?

Who leaves, stays and arrives comes from your PMS, and so do the conflicts. Without a connected PMS the board has no guest data.

Does Livion assign rooms to attendants?

No. The board ranks which rooms to clean first. Who cleans which room stays your decision.

How often is the board updated?

Every minute from the PMS. Status changes made in Livion are sent back to the PMS.

Which conflicts does it show?

A guest in a blocked room, an arrival into a blocked room, an overbooking, an arrival into a room that is not clean and an arrival with no room.

Can we change many rooms at once?

Yes. Up to 200 rooms in one step.

See it with your own rooms.

In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.

Book a demo for your hotel
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