A step that waits for a yes.

Mark a step “Asks first” and it waits for a named person, a department or whoever holds a permission. They approve or decline, with a note. If nobody answers before the ask expires, the step is skipped by default. Every decision is in the audit log.

Book a demo for your hotel

30 minutes, on your own rooms and departments.

A person, a department or a permission
Approve or decline, with a note
An expired ask skips the step by default
Every decision in the audit log

Try it: answer an ask, or let it expire

Choose who is asked. Then approve, decline with a note, or let the time run out, and read the audit log.

Demonstration data

The automationWarranty ending → Ask the supplier for a check

When: the warranty of a room asset is about to end
Then: Send an e-mail to the supplier and ask for a check under warrantyAsks first

Who is asked

If nobody answers

The ask expires at 18:00 (example). The step is then skipped. That is the default.

Approval neededAsked: Marco B.

What started it: Air conditioning unit, room 214: warranty about to end
What the step will do: E-mail the supplier and ask for a check under warranty

Waiting since 09:12 · expires at 18:00

Note (optional)

Audit log

Each decision is recorded with who decided and when.

09:12
Asked for approval: Marco B.Automations · Livion

How it works

01
Choose who is asked
The ask goes to a named person, to a department, or to whoever holds a given permission.
02
Approve or decline, with a note
The person asked sees what started the automation and what the step will do. They approve or decline and can add a note.
03
If nobody answers
An ask expires. By default the step is then skipped.
04
Every decision is recorded
Approved, declined or expired: each decision is in the audit log.

Works with

Automations: Build your own, then rehearse it While building, mark any step “Asks first”.Automations: Ready-made automations Ready-made rules already ask first where a decision belongs to a person.Integrations and traceability The audit log covers all modules and keeps every approval decision.

Questions

Who can be asked to approve a step?

A named person, a department, or whoever holds a given permission.

What happens when nobody answers?

The ask expires. By default the step is skipped.

Can the person say why they declined?

Yes. An approval or a decline can carry a note.

Where can I see who decided what?

In the audit log. Every decision is recorded there.

See it with your own rooms.

In 30 minutes we show you this on your hotel: your rooms, your departments, your PMS.