Supplier Return

All supplier returns are listed here. You can create a new supplier return by clicking the button below.

Production

All supplier returns are listed here. You can create a new supplier return by clicking the button below.

Permission requiredNeeds the warehouse role.

Returning warehouse stock to a supplier requires the Warehouse administrator permission.

How it works

Review supplier returns

In the Warehouse module open Services → Supplier Return. Every supplier return is listed with its supplier and status. Start a new one with the create button.

The Supplier Return list with the create button highlighted
Supplier Return — 1 return list, 2 create a supplier return, 3 open a return.

Build the return

The new supplier return is a stepper: Select Supplier, then Select Items with a quantity to return, then Review & Submit. Submitting creates the return and removes the stock from the warehouse.

The supplier return stepper on the Select Items step
New supplier return — 1 Select Supplier, 2 Select Items (quantity to return), 3 Review & Submit.

Send or revert

On the return's detail page you can download a transportation-document PDF, send that PDF to the supplier by email (with an optional CC), or Revert the return to move the stock back into the warehouse.

The supplier return detail with document, email and revert actions
Return details — 1 download transport document (PDF), 2 send by email (optional CC), 3 Revert.

What happens next

  • Creating the return removes the returned stock from the warehouse as a stock movement (Type SUPPLIER_RETURN), processed as an asynchronous job.
  • The detail page produces a transportation-document PDF that you can download or email to the supplier.
  • Reverting the return moves the stock back into the warehouse.
Limitation

Emailing the transport document needs the supplier to have an email address configured. After a Revert, the transport-document PDF is no longer available.