Everything a hotel warehouse holds arrived from a supplier, and some of it will go back. The supplier relationship is a full loop — reorder, receive, and occasionally return — and when each stage lives in a different inbox or notebook, the loop leaks. Livion keeps the whole loop in one place.

The operational problem

Purchasing is often the least systematic part of the warehouse:

Reorders are assembled from memory, so an order goes out missing half of what a supplier should have brought in one delivery.
The order email is retyped every time, with no record of what was actually sent or when.
Stock goes back to a supplier with a paper note and no adjustment, so the warehouse count stays too high.

What Livion does instead

Livion treats the supplier as a first-class record and builds the whole cycle around it.

Suppliers are a simple, safe list. You add and edit them with a required name and address, and removing one is a soft delete — the record is retained and hidden rather than destroyed, so historic orders and deliveries still make sense. Supplier edits on their own have no effect on stock.

Orders to suppliers is a reorder queue grouped by supplier. You add the items that need reordering, adjust quantities, and set a required delivery date — which must be filled in before you can send. Save an email template once, and sending a supplier order generates a PDF, emails it to the supplier, and logs the order in the history. Sending naturally requires the supplier to have contact details on file. When the goods arrive, the delivery closes the loop and becomes stock — often straight from the supplier's own delivery note, covered in Turn delivery PDFs into live stock.

Supplier returns handle the reverse. A stepper walks you through selecting the supplier and the items and quantities to return; submitting removes that stock from the warehouse immediately. From the return's detail page you can download a transportation-document PDF, email it to the supplier (if they have an email configured), or revert the return to move the stock back — after which that transport document is no longer available.

Honest about scope

Livion sends and records; it doesn't negotiate. It generates the PDF, emails the supplier and adjusts the warehouse count — but prices, terms and whether a return is accepted at the other end remain a conversation with your supplier.

Why it matters

A closed supplier loop means the warehouse count reflects what you actually own: reorders go out complete and dated, every order sent is a logged fact with a PDF to match, and returned stock leaves the count the moment it leaves the shelf. Purchasing stops being the part of the warehouse nobody can audit.

Hotel operations, in your inbox

Occasional, practical articles on running hotel operations with Livion. No spam.