Report a problem in one sentence
No forms, no training. Staff describe what they see — in their own words, with a photo — and Livion turns it into a tidy repair job with title, priority and type filled in.
Maintenance modulePilot-ready
Broken things get fixed — without you chasing anyone.
A housekeeper types "shower drips in 214" and Livion does the rest: a proper repair job with the right priority, suggestions for the fix, and a record from report to done. No calls, no sticky notes, no forgotten leaks.
What you get
Repairs, planned work and contractors — under control.
Anyone can report a problem in seconds. Nothing disappears. And you finally see what maintenance really costs.
Nothing falls through the cracks
Every issue gets a number, a status and a history. One glance shows what's open, what's urgent, and what's been waiting too long — no more "I thought someone else was on it".
See what jobs really take
Livion counts only actual working time — waiting for a spare part doesn't inflate the numbers. You see how long repairs truly take and where the time goes.
Planned work that actually happens
Boiler service, lift inspection, seasonal deep-cleans — put them on the calendar once, set them to repeat, and they stop depending on someone's memory.
Contractor costs on record
Every visit from an outside company logged with hours, notes and photos. When the owner asks what the electrician cost this year, the list is one export away.
Problems you can see coming
Dashboards show what's open, what's overdue and how fast things get fixed — so you spot the pattern before it becomes a guest complaint.
Connected modules
Repair jobs that open themselves.
Maintenance is wired into the rest of the hotel, so known work doesn't depend on someone remembering to report it.
Room items raise their own hand
When a kettle or TV reaches the age you set, a repair job opens by itself — and once it's fixed or replaced, the room's list updates automatically.
Reporters stay in the loop
Whoever reported the problem is told automatically when it's being worked on and when it's done. No more asking around.
FAQ
Common questions
Do staff need training to report issues?
No. They type what they see — "lamp flickering in the corridor, 2nd floor" — and add a photo if they like. Livion turns it into a proper repair job on its own. If someone can send a text message, they can report a problem.
Can we plan recurring maintenance?
Yes. Put boiler services, inspections and seasonal jobs on the maintenance calendar once and set them to repeat weekly or monthly. They show up when due — no more relying on someone's memory or an old wall planner.
How does it handle outside contractors?
Every contractor visit is logged: company, date, hours worked, notes and photos. You can filter the list by company or period and export it as a clean PDF or spreadsheet — handy for owners, audits and budget talks.
Will this tell us what maintenance costs us?
You see how long each job really took (waiting time excluded), how quickly issues get resolved, and every contractor hour on record. That's usually the first time a hotel sees its true maintenance picture.
Watch a sentence become a repair job.
Book a walkthrough and report a real problem from your property — you'll see it tracked to done.